Plans and billing
AI top-ups
Top-ups give your workspace more AI credits when the monthly allowance isn't enough.
How top-ups work
- Packs are 1,000 credits for $4, 5,000 for $20, or 10,000 for $40.
- Top-ups work on every plan, Free included.
- Top-up credits are used only after the month's allowance runs out.
- They never expire, so unused credits carry over to later months.
- They belong to the workspace and are shared by everyone in it.
Buy a top-up
- Go to Settings → Plan & billing.
- Under AI credits, click the pack you want.
- Pay at checkout. The credits are added to the workspace when you come back.
Only owners and admins can buy top-ups.
Check your balance
Go to Settings → This workspace → AI helpers. Owners and admins see the credits used this month and any top-up credits left.
Good to know
- Top-up credits are non-refundable once used.
- When credits run out, only AI helpers pause. Everything else keeps working. See AI credits and allowances.
Didn't find what you needed? Contact support.